Shipping and Delivery
Which carriers do you use?
We useFedEx, Purolator, UPS, Canpar, GLS, and Canada Post. The choice depends on your location and the fastest carrier available.
What are the delivery times?
- Quebec: 48 to 72 business hours
- Rest of Canada: 3 to 5 business days
- International: 5 to 7 business days
A tracking number is automatically sent by email after shipment.
Can I pick up my order?
Yes. You can pick up your order at our main store located at 2176 Route Lagueux, Lévis, Quebec.
Retail Outlets
Where can I buy your products?
- Online on this website
- At our Lévis store
- Through our authorized representatives or retailers, see our Points of Sale
Stick Warranty
Which sticks are covered by a warranty?
- Superlite Sr, Jr, Inter, Long: 30-day full warranty
- Extralite Sr and Inter, Forcelite, Extralite colors, goalie sticks, custom models: 30-day partial warranty (50% credit)
What makes your warranty unique?
Our sticks areprofessional Pro Stock models, sold to thegeneral public, which israre in the industry. And we are theonly ones to offer a warrantyon these products.
Why a 50% partial guarantee?
- Pro Stock sticks are usually not guaranteed. Offering a warranty, even partial, is an exclusive benefit at Force Hockey.
- The lighter a stick is, the more fragile it is. It contains fewer layers of carbon, which increases its performance but decreases its durability.
- These sticks require advanced technologies to remain light and high-performing, which makes them more expensive to produce, despite their light weight.
- Major brands sell these models for $400 to $500. We offer them for $179 - $199, and even if they break, you get two sticks for under $300.
- For a more durable and 100% guaranteed option, choose our Superlite 395g, which are thicker and more resistant.
How do I submit a warranty claim?
Use this form:
👉Submit a Warranty Claim
Exchanges and Returns
Do you accept returns and exchanges?
Yes, within7 days of receivingthe product, if the stick isnew and unused.
👉Exchange or return request
Partnership
Team awards, become a representative, wholesale sales
Quality and Price
Why are your prices so good?
Our sticks are Pro Stock prototypes from the same production lines as major brands.
👉 You don't pay for a name or a brand, but for performance.
As mentioned in the Journal de Montréal, our business model is based on efficiency, without compromising on quality.
Are your sticks Québécois?
We are a Quebec company founded in 2003. Our products are manufactured abroad, but we handle all design, distribution, and warranty from Quebec.
Do you offer refunds?
No. We offer store credit or exchanges, depending on the current policy.
Lost or delayed orders
My order is late or seems lost. What should I do?
Fill out this form: Delay or Loss Declaration
We will follow up with the carrier.
